Voice solutions

Office Telephone Systems and PABX Systems Dubai

Make sure your company has an office telephone system that ensures effective and seamless communication with customers and between associates. Internet Protocol Private Automatic Branch Exchange (IP PABX) is one route that you can consider, though Vector Technologies also offers hybrid solutions Like PABX system in Dubai. Consult us for various Asterisk-based (open source) as well as proprietary system solutions that are perfect for both small companies and large call centers. Check out our wide range of PABX Systems in Dubai below.

Advantages of PABX Installation in Dubai

If you are thinking to getting a PABX Installation in Dubai there are many well-known brands that can manage your communication requirements through business phone systems. With those, comes a whole host of functionality such as:

  • Your own switchboard
  • Internal extensions
  • Call forwarding
  • Call waiting
  • Call transferring
  • Call reports
  • Conference calling
  • Voicemail auto attendants (IVR)
  • Voicemail-to-email

How can Vector Technologies help your business?

We can help you keep track of calls through call recording and logging. Vector Technologies will help you pick and choose the best voice solution, IP phone network or PABX system for your business, helping you manage your calls and route them effectively. Are you a call centre looking for a solution to manage your inbound traffic? Or a small business with big plans? We can help!

Things to consider for your Business Phone System For having PABX Dubai

1. Size: Are you a one-person entity, a growing enterprise or a large corporation?

2. Scalability: Do you want the option to expand phone lines in future? So get PABX Dubai to resolve all of these problem

3. Business Operations: Are your employees sitting and working at a central office, or are they spread out in remote locations or often ‘on the road’?

4. IT Expertise: Do you have a large company with a dedicated IT team, or do you want a system where a service provider can take care of hardware and maintenance?. If yes so we have an IP PABX Dubai to increase the expertise in your business?

5. Budget: Can your business absorb upfront investment in equipment or do you prefer a fixed monthly per-user fee?

6. Control: Do you prefer having total control onsite, or can you work with a Cloud-based solution?

7. Connectivity: Does your business have a consistent high-speed Internet connection, or do you need to rely on physical wiring?

8. Physical vs Virtual: Do you have a large office that needs actual phones and extensions, or could you do business via a virtual phone service that connects to mobile phones?

9. Lines vs Internet: Do you prefer a traditional landline service supplied by a local phone company, or a Voice over Internet Protocol (VoIP) system?

10. VoIP Phone System Options: Do you want the system hosted at your actual business premises, or would you like a Cloud-based system?

Types of Business Telephone Systems

Virtual Phone Systems This system connects a business phone line to remote workers on their mobile phones, essentially acting as a call-forwarding solution. Features may include automated receptionists, voicemail and call screening. Virtual Phone Systems are ideal for single-owner enterprises, small businesses that want to project a professional image or businesses that mainly comprise remote employees.

Physical Landlines The ‘traditional analogue phone system’ operates via your local telephone company’s wiring. For this your business requires PBX hardware onsite, so that multiple extensions can be created. Though more expensive with regular maintenance requirements, they are time-tested and reliable, making them ideal for large companies or businesses that don’t have access to high-speed Internet.

VoIP Phone Systems Instead of depending on the wiring of landlines, VoIP Phone Systems uses your company’s high-speed Internet connection – so great connectivity is essential. Features are varied, including automated attendants, call queues and voicemails to be sent to email. Companies that want remote employees to have access to the business phone system, or small enterprises (SMEs) that like sophisticated functionality at a fair price benefit most from VoIP Phone Systems.

Company-Hosted VoIP Systems If you prefer to have total control over your business phone system, a premises-based or company-hosted system is the preferred option. There is a significant initial cost layout, since your business pays for the equipment and Private Branch Exchange (PBX) hardware that is required. Having an in-house IT team that can maintain your Company-Hosted VoIP system is advantageous.

Cloud-Based VoIP Systems If fixed per-user cost is a priority and you don’t have an IT specialist on your team, then a Cloud-Based VoIP Phone System is ideal. You’ll only need IP phones (no other hardware) as the technology is managed by the service provider. Growing SMEs can also take advantage of adding new lines and maintenance is something you won’t have to worry about.

More about IP PBX

What is a PBX? Also known as an IP PBX (Private Branch Exchange), business phone system or Unified Communications System, a PBX acts as the central switching system for phone calls within a business offices or building. PBX systems handle internal traffic between extensions (nodes) and function as a gateway to the outside world. A traditional Private Branch Exchange (PBX) is made up of two key elements: lines and extensions. The lines, sometimes called trunks, are connections to the global Public Switched Telephone Network (PSTN) by way of a telephone service provider. Extensions are simply telephones or other endpoint devices like fax machines, modems and credit card terminals. The original mission of the PBX was to provide shared access to limited resources. Rather than having a separate phone line for each person or a phone, a business could share few lines across a much larger number of employees. When a call comes in, it was answered by an operator who could then connect it with the concerned person or department. When someone inside needed to make a call, the operator connected them with an available line. Frequently these early systems were simply called “switchboards”. Over time, operators were replaced by electromechanical and later electronic systems for managing access to lines. Additional features were added to automatically route incoming calls, to allow active calls to be transferred between stations and to permit or deny calls based on various rules. Adjunct systems were added for voice messaging, call queuing and other value-added services. Today, a business phone system is much more than just a simple switch. Adjunct technologies like automated attendant, voice messaging, call queuing and multi-party conferencing have become standard features. Basic analogue and proprietary digital phones are giving way to standards-based IP phones. Outside connectivity is now available over the Internet in the form of SIP trunks or other VoIP services. When PBXs were originally developed, wireline phone calls were the only type of electronic communication available. Today, the communications landscape has expanded to include email, instant messaging, video conferencing, desktop sharing, SMS and mobile telephony. Unified Communications is a catch-all term that describes the process of merging all of these technologies and integrating them with business processes. Unified Communications aims to increase efficiency while simplifying management.

Some of the products we work with:

Proprietary solutions

Open Source Solutions

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If you are looking for telephone systems, please call us on 04 363 3301 or send us a message by filling up
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