Serve more customers, in less time, while improving customer experience and choice.
Wi-Q is a cloud-based, integrated HTML software solution that can be accessed directly from your customers’ mobile device. Wi-Q puts the ordering and payment capability in your customers’ hand with a simple, attractive interface that can be tailored to your brand and has the functionality and flexibility to evolve alongside your business. It can also be integrated with any existing website, EPOS or App you may already have affording you the opportunity to extend and improve upon existing functionality. As well as any number of customer language options, Wi-Q can also translate and send orders to the kitchen or bar in any language.
With no App to download, your customers just connect, order and pay using any Internet enabled device (phone, tablet, laptop) either inside or outside of your venue, giving them immediate access to your products and services. Wi-Q is a cloud-based service, so there are no separate apps to download or passwords to be remembered in order to connect. Customers are also given the option to create their own account so that details such as favourite items and payment details can be remembered.
Vector Technologies and wi-Q Technologies, the award-winning developer behind cloud-based mobile ordering solutions wi-Q and Mi-Room, was announced, WINNER – Best Implementation of Technology, 2017 Hotel Show, Dubai.
Wi-Q places your menu in your customers’ hands. They can browse, make their choices and complete their order all from the convenience of their own device. Allergy and nutritional details can be displayed and different menus can be shown based on the time (Breakfast Menu, Dinner Menu). You can also alert your customer to special promotions, highlight specific menu items to upsell, convert languages and use ‘Wisdom of Crowds’ technology.
Wi-Q allows your customers to choose how and when they pay, e.g. at the time of ordering or just before they leave. You can also give them the option to request a bill, split their bill and add tips. Wi-Q will support any payment method: Debit/Credit card, Paypal, AliPay, ApplePay, Cash, etc. It can also be integrated with existing payment gateways or EPoS systems.
Wi-Q supports all types of order fulfillment, be it table service, a dedicated collection point for pre-orders or collection and delivery of takeaways. Giving your customers more control over their ordering experience enables a more personalized service. Instead of having to wait for a member of staff to pass by at the right moment, they can place an order through Wi-Q to receive it when they want.
Ensure a personal service with saved preferences and order history
Offer upfront allergy, ingredient and nutritional information
Seamless integration with your existing software
Boost your revenue with upsell opportunities
Click here to read our case study on The Atlantis, The Palm
Please call us on +971 4 363 3301 for more information on wi-Q!